effective Date: 31 December 2025

These Terms of use (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Optivora, LLC (“Optivora,” “we,” “us,” or “our”) governing your access to and use of Optivora’s website, platforms, products, and services.

By accessing our website, engaging our services, executing a proposal, or otherwise working with Optivora, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

1. Scope of Services

Optivora provides digital marketing, reputation management, review management, automation systems, consulting, software-enabled solutions, and related professional services (“Services”).

The specific scope, deliverables, timelines, pricing, and service levels shall be governed exclusively by written proposals, statements of work, order forms, or agreements executed between Optivora and the Client (collectively, “Service Agreements”). In the event of a conflict, the applicable Service Agreement shall prevail over these Terms with respect to that engagement.

Optivora reserves the right to modify, enhance, or discontinue any aspect of the Services, provided such changes do not materially diminish agreed deliverables under an active Service Agreement.

2. No Guarantee of Results

The Client expressly acknowledges that digital marketing and reputation management outcomes depend on numerous external factors beyond Optivora’s control, including but not limited to third-party platforms, algorithms, consumer behavior, competition, market conditions, and regulatory changes.

Accordingly, Optivora makes no representations, warranties, or guarantees, express or implied, regarding:

Review approvals, removals, reinstatements, or suppression

Platform acceptance, verification, or moderation decisions

Search rankings, visibility, impressions, leads, sales, revenue, or conversions

Business growth or commercial success

All Services are provided strictly on a best-efforts basis.

3. Client Obligations and Representations

The Client agrees to:

Provide accurate, current, and complete information necessary for service delivery

Use the Services solely for lawful business purposes

Comply with all applicable laws, regulations, and third-party platform policies

Ensure that all content, data, instructions, and materials supplied to Optivora are lawful, accurate, and non-infringing

The Client shall not engage in deceptive, misleading, unethical, fraudulent, or illegal practices, including but not limited to fake reviews, incentivized reviews in violation of platform rules, impersonation, or misrepresentation.

Optivora reserves the right to refuse, suspend, or terminate Services where Client conduct presents legal, ethical, or compliance risks.

4. Fees, Payments, and Taxes

All fees are payable in accordance with the applicable Service Agreement and are non-refundable, except where expressly stated otherwise in writing.

Failure to make timely payment may result in:

Immediate suspension of Services

Withholding of deliverables

Termination of the engagement

The Client is solely responsible for all applicable taxes, duties, levies, or governmental charges arising from the Services, excluding taxes imposed on Optivora’s income.

5. Intellectual Property Rights

All proprietary tools, software, systems, methodologies, workflows, templates, automations, documentation, processes, and intellectual property developed or used by Optivora remain the exclusive property of Optivora, unless expressly assigned or licensed in writing.

No ownership rights are transferred to the Client except as explicitly stated in a written agreement. Unauthorized copying, resale, reverse engineering, or redistribution is strictly prohibited.

6. Confidentiality

Each party agrees to maintain the confidentiality of all non-public, proprietary, or confidential information received from the other party in connection with the Services.

Confidential information shall not be disclosed to third parties except as required by law or with prior written consent. These obligations survive termination of the engagement.

7. Limitation of Liability

To the fullest extent permitted by law:

Optivora shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of profits, data, goodwill, or business opportunities

Optivora’s total aggregate liability, whether in contract, tort, or otherwise, shall not exceed the total fees paid by the Client to Optivora during the three (3) months immediately preceding the event giving rise to the claim

8. Indemnification

The Client agrees to indemnify, defend, and hold harmless Optivora, its officers, directors, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising out of:

Misuse of the Services

Violation of applicable laws or third-party platform policies

Content, data, instructions, or materials supplied by the Client

Client business practices or representations

9. Suspension and Termination

Optivora may suspend or terminate Services immediately, without liability, in the event of:

Breach of these Terms or any Service Agreement

Non-payment or payment disputes

Legal, regulatory, or reputational risk

Termination does not relieve the Client of any outstanding payment obligations or accrued liabilities.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Wyoming, United States, without regard to conflict-of-law principles.

The parties agree to the exclusive jurisdiction of the state and federal courts located in Wyoming.

11. Amendments

Optivora reserves the right to amend or update these Terms at any time. Continued use of the Services following such amendments constitutes acceptance of the revised Terms.

12. Contact Information

Optivora, LLC
30 N Gould St, STE R
Sheridan, Wyoming 82801
📧 [email protected]

+1 765-601-5988